Hetton Medical Centre

Opening Times
Monday8.00am - 6.00pm
Tuesday8.00am - 6.00pm
Wednesday8.00am - 6.00pm
Thursday8.00am - 6.00pm
Friday8.00am - 6.00pm

Complaints Procedure:

  • We operate a practice complaints procedure as part of the NHS systems for dealing with complaints.
  • Our Office Manager (Carol Smith) will deal with any complaints.

Complaints Leaflet:

Click on document below to read our practice complaints leaflet

Complaints Procedure Leaflet

Comments / Suggestions or Feedback:

  • We have a suggestion box in the foyer at the main entrance to the surgery. Any comments can be posted here.