Hetton Medical Centre

Opening Times
Monday8.00am - 6.00pm
Tuesday8.00am - 6.00pm
Wednesday8.00am - 6.00pm
Thursday8.00am - 6.00pm
Friday8.00am - 6.00pm

Patient Transport Bookings

Changes in the way you book your Patient Transport

From 1st October 2021 your GP Practice will no longer book your Patient Transport. This service will now be provided by North East Ambulance NHS Foundation Trust (NEAS). Nothing else about the service will change.

To make or amend a booking with the Patient Transport Service (PTS) please call 0191 215 1515. To cancel an appointment please call 0300 111 0247. Bookings can be made from Monday to Friday 8am-6pm.

Home BP Monitoring Calculator

Please click link to open home BP monitoring calculator

Home BP monitoring calculator

Mental Health Website

Dr Tewari (GP Registrar) has developed a website that has a lot of links to not just IAPT/crisis team information but also information around other local and national resources, services for young and older persons, information on work, money and employment, and apps and books our patients can use to help their mental health.   See link below:


Be Kind – Letter to patients

Please see letter below about GP practice workload / appointments during the pandemic:

Patient letter – be kind

Universal Credit – Broadband Costs

Virgin Media and BT have launched  new Essential Broadband Service for people facing financial difficulty and in receipt of universal credit.

Virgin Media’s Essential broadband service offers an affordable, reliable and hassle-free connection for new and existing customers who receive Universal Credit. The plan costs £15 per month for 15Mbps with no fixed-term contract length and no price changes while Universal Credit payments are being received.  For more information or to sign up for the Essential Broadband Service visit  www.virginmedia.com/essential

 BT Home Essentials broadband will be available exclusively to those on Universal Credit and a range of other means-tested legacy benefits. The plan costs £15 per month for an average of 36 Mbps. For more information visit www.BT.com/essential

 Other broadband providers may also offer special deals, it is worth check their websites to see what offers they have

Where to buy cheap hayfever medicines

See attached information sheet for local shops selling cheap hayfever medication

Hayfever Poster

Infant Crying and How to Cope

See information leaflet below for parents and carers which has useful information on how to cope with infants crying.

ICON leaflet

Moneywise & Healthwatch Info

See the document below for useful tips and links on finance  / money issues.

Moneywise April 2021 Social Calendar

Available Services

  • Please find attached the updated version of the available services log with info on:
    • Training courses
    • General Health Information
    • General Support and Advice
    • Funding Opportunities
    • Activities available

Available services log 18.03.21

Young Carers



Alcoholics Anonymous

Healthwatch Sunderland

Age UK – Advocacy Service


Abdominal Aortic Aneurysm Screening

Drug and Alcohol Support

Support for families with children with disabilities

Prescription Data Privacy

For more information please read document below

Prescriptions data privacy

Diabetes Prevention Programme

For more information regarding eligibility etc – please read document below

Data Protection Legislation


Please read leaflet below for more information on GDPR


Please read leaflet below for more information and symptoms of sepsis in children

How do you communicate?

Childhood Illnesses App


Healthcare professionals in Washington have developed an app aimed at people looking after young children, as well as those about to become parents.  It gives easy-to-understand guidance on common ailments affecting children, as well as advice on when and where to seek further treatment.  Parents and carers can now find advice at their fingertips on common childhood illnesses.  Download app today!

Healthy Lifestyle

See the following leaflets for how to get activated for a healthier you with a single step:

Information Leaflet 1

Information Leaflet 2

Information Leaflet 3

Information Leaflet 4


What happens when you are referred by your GP to see a specialist?

See the two page information leaflet below for details about when you are referred on:

Patient Referral Information

Bowel Cancer Screening

Breast Cancer Screening