Mission Statement and Core values

Mission Statement

Hetton Group Practice is dedicated to providing high-quality, patient-centred healthcare that promotes wellbeing, empowerment, and trust. We will strive to deliver safe, evidence-based, and compassionate care through teamwork, professionalism, and continuous improvement.

We will:

  • Place patients’ welfare, dignity, and empowerment at the heart of our service.
  • Provide responsive and equitable care within the NHS Primary Care framework.
  • Support patients to make informed decisions about their health.
  • Strive for excellence through learning, collaboration, and innovation.
  • Act with integrity, transparency, and accountability at all times.

Core Values

  • Patient-Centred Care: Patients are at the heart of all that we do.
  • Empowerment: We enable patients to make informed, confident choices about their health.
  • Quality: We maintain the highest standards of clinical and professional care.
  • Integrity: We act openly, honestly, and responsibly.
  • Compassion: We treat everyone with empathy and respect.
  • Teamwork: We work collaboratively to provide seamless, effective care.
  • Improvement: We continually learn, adapt, and innovate to enhance our services.