Prescriptions

Ordering repeat prescriptions

• Use Patient Access (you will need to register for this service, you can also access the service using your NHS Account)
• Use your NHS account (through the NHS website, NHS App). These show you your repeat medicine and dosage so you can choose the ones you need.
• Bring the paper form to the surgery, Monday to Friday, between 8:00am to 6.00pm and post in the box in the waiting room (surgery closed between 1-2pm on Wednesdays)
• You can telephone us to order your repeat prescription 0191 5261177 from 10am to 6pm (phone line closed between 12-1pm Monday, Tuesday, Thursday and Friday, and between 1-2pm on a Wednesday)

Collecting your prescription

You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the surgery about your prescription:

• Phone our practice pharmacist after 10am on 0191 5261177
• Fill in our medication query form